Loss adjusting

Georgia on my mind

While big may no longer be viewed as beautiful, Jeffrey Bowman argues that global businesses can attain unrivalled levels of transparency and compliance. The boss of Crawford & Company tells Mairi MacDonald how his firm is unfazed by today's testing…

Not an ordinary Joe

For Joe McMahon, boss of Charles Taylor Adjusting, sitting down for five minutes is a novelty. Lynn Rouse catches him on a London pit stop.

Merlin's magic

Newly rebranded loss adjuster Merlin dazzled the British Insurance Awards' judges with its claims management solution, which offers an award-winning combination of speed and cost savings, writes Stephanie Denton.

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