Merlin's magic

BIA09 Loss Adjusting Initiative of the Year winner Merlin Claims

Newly rebranded loss adjuster Merlin dazzled the British Insurance Awards' judges with its claims management solution, which offers an award-winning combination of speed and cost savings, writes Stephanie Denton.

In today's economic climate, the insurance industry is under intense pressure to reduce indemnity spend and reduce cycle time, though without adversely affecting customer experience. No area feels

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Lessons insurers must learn from LA wildfires

As celebrities condemn insurers after the most destructive wildfire event in Los Angeles County history, Emma Ann Hughes outlines what the industry must do to address the financial and reputational impact of the blaze.

Justice Committee relaunches court delay inquiry

The Justice Select Committee has announced today (21 January) that it is to reinstate its previously announced inquiry into the work of the County Court, following complaints regarding court capacity and resources.

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