Fraud
Blog: Client retention and counter fraud
Fraud management is a delicate balance. Insurers have to walk a fine line in order to keep fraud at bay and keep costs and renewal rates under control in order to retain their customer base, says VFM's Sally Griffiths
Spotlight: Big data: Insurers must embrace the wider use of data
Insurers must embrace the wider use of data in order to interact with customers or risk being left behind
Big data tipped to impact insurers' credit ratings
Harnessing big data will be key to insurers' profitability, competitiveness and, in the long term, credit ratings, according to a Fitch Ratings report.
Blog: Fundamentally for the good
Nick Parsons looks at whether or not concerns around section 57 of the Criminal Justice and Courts Bill were justified.
Roundtable - Insurance Act: Facing up to the challenges ahead
Having been granted Royal Assent last month, the replacement for the Marine Insurance Act 1906 will come into force in August 2016. How will the industry cope with adapting to the reforms?
Fraud Focus: We know what fraud looks like, don’t we?
Fraud detection techniques may just be picking up the same old scams, which are dying breeds
International: A shortage of talent
With the number of qualified claims adjusters in Singapore falling by one-third over the past 10 years, the country is facing an acute shortage of talent
Commercial Lines Fraud: Commercial stumbling block
With the fight against fraud in personal lines being increasingly successful, fraudsters are beginning to target the financially viable commercial sector
Regional review: New Zealand
There is more to the New Zealand insurance industry than handling natural disaster claims, a fact that may have been forgotten following the Christchurch earthquake events four years ago. Post caught up with a range of New Zealand industry insiders to…
C-Suite - Broker: More than fraud detection
The correct use of data sources can provide a wealth of information for customer service
Blog: Noise-induced hearing loss
Ian Hollingworth of ECIC looks at the reasons behind the recent explosion in deafness claims and asks how the industry should best respond.
Cold-calling and claims regulation on taskforce agenda
Cold-calling and the regulation of the claims sector are two further areas to come under the microscope of the government fraud taskforce.
Insurance fraudsters given community orders
A married couple have been given community orders and a legal curfew after pleading guilty to two counts of false representation in an attempt to con insurers RSA and Legal and General.
IFB announces appointments to supervisory board
Zurich's UK chief underwriting officer Cecile Fresneau and RSA's head of claims control Mike Curley have been appointed to the Insurance Fraud Bureau supervisory board.
Three sentenced for inventing car crash
A trio of men from the Wirral have been given suspended prison sentences after being found guilty of inventing a car crash in a bid to con an insurer out of £51,000.
Video: Ifed head DCI Angie Rogers
Insurance Fraud Enforcement Department boss Detective Chief Inspector Angie Rogers tells Post news editor Callum Brodie about her vision of the fraud landscape and why prevention is better than cure.
Q&A: Ifed head DCI Angie Rogers
In her first interview since becoming head of the City of London Police's Insurance Fraud Enforcement Department, Detective Chief Inspector Angie Rogers unveils her agenda for the fight against insurance fraud.
LV research highlights 'compensation culture' strain on the NHS
Eight in ten UK car accidents where one driver accepts liability involve a compensation claim for whiplash, according to a study by LV.
Ifed boss DCI Rogers promises equal treatment in fight against fraud
Detective Chief Inspector Angie Rogers has vowed to work with members of the insurance industry on preventative measures to tackle escalating fraud having taken over the reins of the Insurance Fraud Enforcement Department.
Hill Dickinson fraud team hails dismissal of £150K bogus Europcar claim
Hill Dickinson counter-fraud group and car hire service Europcar have successfully exposed a crash for cash scam involving claims management company director, Mark Richardson of ‘Richardsons’.
Intelligence sharing agreement between IFB and police to target criminal gangs is renewed
An agreement between the Insurance Fraud Bureau and the Association of Chief Police Officers to share intelligence on organised criminal gangs between the insurance industry and the police has been reviewed and renewed due to its ongoing success.
Chinese broker given suspended death sentence
Chen Yi, former general manager at broker Shanghai Fanxin Insurance, has been given a suspended death sentence after being found guilty of mis-selling.
MP Evans to quiz local police bosses on insurance fraud resource
The chairman of the All-Party Parliamentary Group on Insurance and Financial Services has vowed to write to the Association of Police and Crime Commissioners to get a handle on the resource available to combat insurance fraud.
Criminal avoids return to jail for fraudulent forklift claim
A 36-year-old Bradford man has been sentenced to eight months suspended for a year and ordered to work 200 hours unpaid after attempting to con RSA out of £10,000.