escape of water
Diary of an Insurer: Criterion’s Stuart Dean
Stuart Dean, associate director at Criterion Loss Adjusters, kicks off his week in Bedfordshire assessing fire damage to a 16th century listed house, before heading to Jersey mid-week to inspect repairs for damage caused by Storm Ciarán, ending the week by jetting off to Mallorca to handle a claim.
Are higher home excesses killing smaller claims?
After Verisk saw a 17% increase in the average home insurance claims cost, due to a decline in the number of low-value claims submitted by policyholders, Scott McGee asks: what is causing customers to stop submitting small claims?
Depletion of smaller home claims pushing average cost up
Analysis carried out by Verisk has revealed a 17% increase in the average cost of home insurance claims in Q3 2024 compared to the same period last year.
Insurers need to be ready for AI ‘arms race’ in fraud
The proliferation of artificial intelligence is going to heap more pressure on the insurance industry to use “technology to fight technology”.
GoCompare’s partnership; Axa’s claims service; Davies’ chief AI officer
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Carbon neutrality in home repairs to cost £9.8m
Carbon neutrality in UK domestic property claims repairs would cost the industry £9.8m, according to Sedgwick.
Q&A: Mike Keating, MGAA
Mike Keating, CEO of the Managing General Agents’ Association, discusses the buoyancy of managing general agents, some of the struggles in the high-net-worth space, and what he hopes his organisation will achieve by the end of 2025.
Why are HNW MGAs dropping like flies?
After numerous MGAs operating in the high-net-worth space have either been sold or gone into run-off over the last few years, Scott McGee asks what does it take to survive in this space?
How can home insurance avoid a motor-like PR disaster?
As motor premium inflation is steadying, Scott McGee examines whether home insurance premiums will be next to rocket plus identifies ways to avoid the wrath of consumers facing paying more to insure their property.
Use ‘data explosion’ to make property claims more predictable
Lessons could be learned from the motor sector in terms of making property insurance data more standardized to help with predictability and clarity around claims.
Allianz’s Fletcher on fraud prevention in the age of technology
View from the Top: Ben Fletcher, director of financial crime at Allianz Personal, calls for the industry to prioritise prevention over reaction in the fight against fraud.
Why non-standard home insurance is increasingly the norm
Non-standard household is a growth area but all too often mainstream insurers turn down the business, so Rachel Gordon examines is it time for a rethink or can MGAs meet the need?
Impact of hidden plastic pipework on claims costs laid bare
Analysis of more than 3000 escape of water claims by McLarens found that “trace and access” cover was required in more than half of all claims (51%).
How insurers secure a place on Santa’s nice list
Last Christmas many people submitted a claim so this year, to save you from tears, Insurance Post is sharing the ways providers swoop in to save policyholders from yuletide heartbreak.
IFB reveals how AI has sped up detection of fraudulent claims
One year on from launching its AI counter-fraud solution, the Insurance Fraud Bureau has revealed how the tool has “elevated” the sector's fight against fraud.
Insurers must brace for another burst pipe claims influx
As winter approaches, another surge in burst pipe claims may be likely, with research showing a 75% increase in such claims in 2022.
Why cannabis farms are a growing problem for property insurers
Analysis: Fiona Nicolson examines why the illegal cultivation of cannabis is a growing problem for both residential and commercial landlords as well as the wider community.
McLarens aims to become the go-to adjuster for hospitality claims
Rebecca Webster, McLaren’s broker development lead, shares why the claims services provider has launched its hospitality offering and what challenges lie ahead.
Home insurance payouts outpace premiums in Q2 2023
The latest figures from the Association of British Insurers reveal that £782m was paid out in home insurance claims in the second quarter of 2023.
Embedded insurance: Blind to the risks?
Analysis: David Worsfold examines whether wrapping up insurance with other products risks obscurity, especially if there is a poor understanding of consumer behaviour in a digital environment.
Axa XL’s carbon emissions product; Defaqto’s updated Matrix software; Flock appoints CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.