Discrimination
The ABI's James Dalton on the FCA market study into pricing practices
The Citizens' Advice super complaint has highlighted that insurers needs to do more to serve existing customers, but James Dalton, director of general insurance policy at the Association of British Insurers believes its important to stress that the…
Analysis: Diversity - how far have we really come?
Insurance has talked the diversity talk for several years now. And yet, the industry still displays all-male or all-pale panels. How can it become truly inclusive?
Beazley's Catherina MacCabe on the mounting pressure on D&Os
Directors and officers are coming under ever closer scrutiny as pressure is mounting to comply with gender, cyber and environmental requirements, explains Catherina MacCabe, head of the International Management Liability focus group at Beazley.
Fifty firms band together on new inclusivity pledge
Lloyd’s and Zurich have founded the Inclusive Behaviours Pledge, which has been signed by 50 firms so far.
Analysis: Women-friendly travel policies: Fair for females
As conversations around the gender pay gap or harassment at work illustrate, an increasing number of women are demanding a fairer deal. But will this extend to their insurance?
Ardonagh's David Ross on changing attitudes to mental health
Mental wellbeing has become a focus of the insurance industry, and David Ross, CEO of The Ardonagh Group, believes brokers have a role to play in changing attitudes in the workplace.
Legal Update: What insurers need to know about harassment claims
As the number of harassment claims increases, insurers should consider whether they're best covered under general liability policies or specialist employment policies, recommends Joe McManus, partner at Kennedys.
Analysis: Employment claims rising after unfair fees finished
Now the Supreme Court has ruled employment tribunal fees are unlawful, insurers are expecting a flow – but not a flood – of claims
Covéa's Adrian Furness on removing gender barriers
Adrian Furness, claims and operations director at Covéa Insurance, wants his daughter and other women to be able to fulfil their potential, so as an industry leader he's making sure he can feel proud rather than apologetic about the industry’s diversity…
Swinton's Richard Beaven on why insurance must pick up the pace on diversity
While certain sectors of the insurance sector are advancing at a pace, Richard Beaven, distribution director at Swinton Group, urges swifter movement on diversity.
This month in Post: How long before the first woman in insurance says #MeToo?
It is an ugly truth that almost every woman who has worked in insurance for some time has a story about sexual discrimination.
Spotlight on health insurance: Medical questionnaires and fraud
The health of a potential employee may have a major impact on their future productivity and, given the law of averages, at least one candidate being interviewed for any particular position is likely to have existing health issues.
When should older drivers hang up their keys?
Older drivers are a growing market, whose risk is difficult to assess.