Consumer Duty
How Trump’s tariffs could make motor insurers great again
Editor’s View: US President Donald Trump’s tariffs could prove a fresh road to hell for motor insurers unless they show they’ve learnt lessons from the last few bruising years of claims inflation, according to Emma Ann Hughes.
How Brexit has affected the UK insurance market
Five years on from the UK exiting the European Union, David Worsfold examines if the insurance industry benefitted or received a blow from Brexit.
Aviva and Axa hit back at claims made by Which?
Aviva and Axa have refuted claims by Which? that their “potentially unfair definitions of storms and floods” are being used to reject claims made by customers who have had their property damaged.
FCA premium finance crackdown saves consumers £100m
Since the the Financial Conduct Authority’s head of insurance Matt Brewis labelled premium finance a “poor product”, car and home insurance customers have saved more than £100m in the last year after insurers reduced how much they charge policyholders…
Big Interview: Jimmy Williams, Urban Jungle
Urban Jungle CEO and co-founder Jimmy Williams talks Insurance Post through the insurtech’s growth plans, ability to fundraise in a challenging environment and venture capital-enabled technology advances.
Why claims are the true test of an MGA
As the MGA sector continues to evolve, Michael Keating, CEO of the Managing General Agents’ Association, argues claims excellence must be a strategic priority and technology embraced for efficiency, service improvements and complimenting the human touch.
Access deal; Clearspeed’s work with 1st Central; Lockton’s risk lead
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
FCA unveils new strategy to ‘support growth’
The Financial Conduct Authority has launched a new five-year strategy that the regulator’s chiefs claimed will “deepen trust, rebalance risk, support growth and improve lives”.
How insurers are helping businesses grow
As chancellor Rachel Reeves says the UK must go “further and faster” to achieve economic growth, Edmund Tirbutt examines how insurance is providing the safety net required to ensure businesses focus on getting bigger and better in the months and years to…
Why loss adjusters are more than just financial gatekeepers
Trade Voice: John Bissell, executive director of the Chartered Institute of Loss Adjusters, explains how the role of loss adjusters play in the industry is increasingly pivotal.
Big Interview: Mike Lloyd, Acorn Group
Mike Lloyd, CEO of the Acorn Group, shares how he intends to grow the non-standard motor and home insurer and responds to rumours the business is up for sale.
Access to affordable insurance cover
Mark Shepherd, head of general insurance for the Association of British Insurers, Ken Norgrove, deputy chair of the ABI and CEO of RSA UK&I, and Laura Evans, chief actuary of Flood Re, explain how insurers are tackling the challenges associated with both…
What makes pet insurance customers happy revealed
Admiral and Agria have the greatest proportion of extremely or fairly satisfied pet insurance customers, according to the latest research by Fairer Finance.
Compare the Market to allow providers to self-test
Ursula Gibbs, chief commercial officer of Compare the Market, has revealed the aggregator is “levelling the playing field” by giving 100% access to provider partners to self-service test.
FCA CEO promises fewer large-scale changes for insurers
Nikhil Rathi, CEO of the Financial Conduct Authority, has promised to reduce unnecessary regulatory burdens and support growth of the insurance sector, with less large-scale rule changes in the next five years.
What if Elon Musk ran FCA authorisations?
Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers’ Association, argues the regulator’s clock-stopping authorisations process is a drag on the sector and should be far slicker.
Which? names and shames insurers falling short on claims
A Which? survey of over 4,700 car insurance claimants has ranked insurers based on customer satisfaction with their claims processes.
What to expect from the regulator in 2025
In the first Insurance Post Podcast of 2025, regulatory experts reveal whether the Financial Conduct Authority will become a pricing regulator and slim down the rule book in the year ahead.
Insurance regulation: Who watches the watchdogs?
As HM Treasury looks to the financial watchdogs to help boost the general insurance sector’s competitiveness, Marcel Le Gouais observes oversight of the FCA and PRA is starting to look very different.
How MGAs can continue to transform in 2025
Trade Voice: As the underwriting capacity of the Managing General Agents’ Association’s membership tops £15bn, CEO Mike Keating looks at the trends that will shape the MGA market in 2025.
FCA CEO promises focus on growth in letter to prime minister
CEO of the Financial Conduct Authority, Nikhil Rathi, has written to prime minister Keir Starmer promising growth will be a “cornerstone” of the regulator’s strategy through to 2030.