Claims Club
Claims club: Claims teams must gear up to provide Solvency II documentation and evidence
Claims handlers are not exempt from the Solvency II requirements, according to Lloyd’s boss Luke Savage. The finance, risk management and operations director warned attendees that claims teams would have to ensure their documentation, technical provision…
Claims club: Dominant directors to blame for low risk awareness
A corporate “glass ceiling” is preventing businesses from responding adequately to crises, due to the dominance and unwillingness of directors to listen to concerns on risk management.
Claims club: Industry warned over 'slow and amateurish' police riot response
The insurance industry has been told to brace itself for “slow and amateurish” responses from police authorities to riot-related claim submissions.
Firms warned over ‘hiatus’ in approval of alternative business structures
Insurance firms seeking to become alternative business structures should beware an over-regulated business environment by an “under-resourced” Solicitors’ Regulation Authority.
Time is running out to influence VAT exemption debate
A European tax expert has issued a stark warning to insurers stating that they have just 12 months to influence the debate surrounding the EU Commission’s tax review, which could spell the end to a long-held VAT exemption.
Explosion in whiplash claims highlights the need to tackle cause not symptoms
Last week’s Claims Club meeting saw a heated debate on referral fees, a call for members to lobby against the EU tax review and heavy criticism of the SRA
Jack Straw outlines his Bill to crack down on referral fees
Jack Straw’s motion to crack down on referral fees has passed the latest hurdle in the House of Commons following a Ten Minute Rule Motion.
Jack Straw confirmed for annual Post Claims Event on 12 October
Former Justice Secretary and outspoken critic of referral fees Jack Straw will address the annual Post Claims Event on 12 October, Postonline can reveal.
Post launches new Facebook page - Post 1840
Post has launched a new Facebook page covering everything from the latest insurance news to discussions about the representation of the industry in films.
Claims Club dinner & awards 2011
Jonathan Swift, chairman of the judging panel and Post's editor-in-chief, welcomed guests to the 2011 Claims Club annual dinner at Grand Connaught Rooms, London by praising the hard work that the claims industry does and explained that in aiming to…
Penny Black's insurance week
Still fresh in the mind, this month's Biba conference was awash with the usual rumours that started on stands and, by the second night, were sworn gospel.
Lawyers welcome joint RTA Portal funding proposals
Lawyers on both sides of the personal injury fence have welcomed proposals for the financial upkeep of the Ministry of Justice-supported road traffic accident portal to be shared.
Claims Club news: even larger corporates are failing to review risk profiles
Commercial insurance in a post-economic crisis environment is "not fit for purpose" for many large corporate firms, Bruce Hepburn, chief executive of Mactavish, asserted.
Claims Club news: claimant solicitors to pick up portal bill share
Claimant lawyers are set to start funding the RTA Portal to the tune of 50%, according to its independent chairman Tim Wallis.
Penny Black's insurance week
After devoting 44 years of his life to Allianz and its previous incarnations, it would seem that technical claims manager Roy Hebburn deserves a decent send off, having announced his retirement.
Claims Club news: Expansion plans slowdown urged
The Ministry of Justice must not act hastily to extend the RTA Portal to liability cases, Tim Wallis, its independent chairman warned.
Claims Club news: Wallis admits success is difficult to gauge
The 'behaviour' committee pilot launched in March to help mediate disputes between claimants and compensators is being tipped to be become a permanent fixture.
Claims Club news: Industry to take active role in the PAS 64 review
The Association of British insurers is to take an active role in the recently announced review of the standard for repairing flooded property — PAS 64 — after it was highlighted as an action point by one of the trade body's working parties.
Claims Club news: IFB: application fraud 'Achilles heel' warning
Application fraud is "potentially an Achilles heel" for the UK insurance industry.
Claims Club news: Ombudsman relying on third parties as caseload increases
The Financial Ombudsman Service is making increasing use of outsourcing as it battles to keep up with the volume of cases it has to deal with, especially in the payment protection sector.
Claims Club news: FOS links lack of speed to training
The Financial Ombudsman has admitted that more works needs to be done to speed up cases to conclusion, once adjudication has been challenged.
Claims Club news: ABI rules out centralised flood response body
The Association of British Insurers is poised to reject the concept of having a centralised response to surge events, which could have seen streets allocated a specific loss adjusting firm to moderate claims.
Axa hands Williams new role
Axa has confirmed that claims director David Williams is to move to the position of managing director, commercial claims.
Claims update - Professionalism: Providing peace of mind
The insurance industry sometimes forgets why people buy their products — to be guaranteed a service when they need it. David Bonehill goes back to basics.