Markerstudy
Insurance complaints take a slight dip
The Financial Conduct Authority’s latest data has shown insurance and pure protection complaints decreased 6% from 764,272 in the first half of 2024 to 718,496 in the second half.
Ardonagh confirms Ian Donaldson's next steps
Ardonagh has confirmed Ian Donaldson's next move as it launches a global data and tech unit that aims to “harness the best of robotics, machine learning, and data enrichment" across the broker.
Spring Statement 2025: What insurers should know
Chancellor Rachel Reeves delivered her 2025 Spring Statement today (26 March) with a mix of spending cuts, investment pledges, and economic forecasts.
FCA unveils new strategy to ‘support growth’
The Financial Conduct Authority has launched a new five-year strategy that the regulator’s chiefs claimed will “deepen trust, rebalance risk, support growth and improve lives”.
Which? uncovers continued levels of ‘extortionate’ premium finance
Some car and home insurers are still charging high interest rates to pay monthly, research from Which? has found.
Marshberry reveals the top 20 European insurance brokers
Over a quarter of Europe’s largest 20 brokers are UK domiciled with one of those businesses, Howden the second fastest growing intermediary on the continent, according to the latest European Insurance Distribution market report from Marshberry.
M&A trends in the UK insurance sector
After 2024 ended with the mega merger of Aviva and Direct Line being lined up, Insurance Post’s latest podcast examines whether more takeovers are on the cards for the UK industry in 2025.
Did Markerstudy just set a record for shortest GI CEO stint?
Content Director’s View: Jonathan Swift reflects on the shortest stints in general insurance hot seats this century and mulls whether the CEO of Markerstudy Distribution Ian Donaldson has just beaten the previous record holder, Brendan McCafferty.
Dan Fiehn returns to Markerstudy as chief tech officer
Former Markerstudy group chief information and COO Dan Fiehn has returned to the company to take up the role of group CTO.
Is there such a thing as a ‘happy ship’ in insurance?
News Editor’s View: With wholesale changes, widespread redundancies, and apparently tonnes more M&A to come, is there such a thing as a happy ship in insurance?
Donaldson to return to Ardonagh following Atlanta merger
Emma Rawlinson has been promoted to the role of CEO Markerstudy Distribution, as her predecessor Ian Donaldson returns to Ardonagh.
Is broker e-trading competitive enough?
With broker e-trading set to soar, Scott McGee examines whether there is currently enough breadth and depth of software providers to ensure effective competition, innovation and resilience in the market.
Is it time to write an obituary for telematics?
Content Director’s View: With once market leader Insurethebox now closed to new business and renewals, Jonathan Swift asks is the golden age of UK telematics insurance already over or should he wait to see how the latest new dawn pans out before writing…
Penny Black’s Social Diary: Guidewire’s Lasso and Markerstudy balls
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Eight key takeaways from Post’s motor insurance profitability roundtable
At the end of 2024, Insurance Post in association with CRIF, held a roundtable that posed the question: How can motor insurers make the return to profitability stick? Jonathan Swift summarises the main takeaways.
Could the Aviva-DLG deal spark a personal lines M&A boom in 2025?
With Aviva and Direct Line Group’s £3.7bn merger looking like a done-deal, Insurance Post ponders what rivals could be thinking. Could 2025 be the year of a personal lines M&A boom?
HF’s investment; Ceta x MoneySuperMarket; Pen Underwriting’s COO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
MGAs Review of the Year 2025
An MGA chief would like Sir Bob Geldof to teach the industry a thing or two about social responsibility in 2025, and leaders are confident that while the hard market was punishing for a time in 2024, next year the sector is well-positioned to lead…
Lloyds Bank chooses Axa for motor capacity
Axa UK has announced a five-year partnership with Lloyds Banking Group for its motor portfolio.
Ex-BGL CEO Thompson joins Open GI as chair
Former BGL Insurance CEO Peter Thompson has joined Open GI as the organisation’s chair.
Tinnitus claim dismissed due to dishonest medical expert
DWF and Markerstudy have successfully fought off a claim for tinnitus and psychological injuries following dishonest evidence given by the claimant’s ENT expert.