Esure
Which? names and shames insurers falling short on claims
A Which? survey of over 4,700 car insurance claimants has ranked insurers based on customer satisfaction with their claims processes.
Does Aviva’s move for DLG clear the path for Ageas to land Esure?
Following the news that Direct Line Group looks set to accept Aviva's £3.6bn takeover bid, Tom Luckham asks: What does this mean for the race to acquire Esure?
All Amanda Blanc wants for Christmas is Direct Line
News editor view: Now a deal between Aviva and Direct Line Group has reached "preliminary agreement", Scott McGee looks at what the deal could mean for the future of the businesses and the wider market.
Ageas announces raft of personal lines hires
Ageas UK has today announced changes to its executive leadership team, as it commits to growing in the personal lines broker market.
Uptick in M&A activity among large carriers expected
An uptick in M&A activity at the larger end of the UK insurance carrier capitalisation spectrum is expected towards the end of this year, according to a Clyde & Co report.
Guidewire teases enhanced focus on pricing products
Will McAllister, senior vice president and managing director of EMEA at Guidewire, has told Insurance Post the firm will begin deploying pricing products “in a much shorter timeframe”.
Sign up to watch Ageas, Esure and Zurich discuss AI in claims automation
There has been a lot of talk about straight through processing when it comes to claims.
Home insurers that reject half of claims named and shamed
Consumer watchdog Which? has named and shamed home insurers with a claims acceptance rate of less than 55%.
Esure transformation leads to layoffs for long-serving staff
Esure cut jobs of long-serving, frontline colleagues during its transformation programme due to digital efficiencies resulting in customer behaviour changes.
It is the (changing) name of the game
News Editor’s View: With the RSA and NIG names potentially being dropped next year, Scott McGee looks at other brands insurance has lost over the years, what others could be in danger, and asks: Do any brands still have staying power?
Esure claims head tells insurers to ‘set the tone’ for supply chain ESG
Esure chief claims officer Anton Ossip has called for insurers to “set the tone” for suppliers trying to improve their environmental, social, and governance credentials.
McMillan insists 2024 results ‘will be best in Esure's history’
David McMillan, group CEO of Esure, has predicted that the insurer’s 2024 financial results will be “the best in the company’s history”.
Allianz and Aviva reportedly considering Esure bids
According to a report by Bloomberg, both Allianz and Aviva are considering bids for Esure, which has been owned by Bain Capital since 2018.
Impact of 20mph speed limit on motor insurance premiums revealed
Iwan Doherty, senior researcher at Fairer Finance, reveals some providers – but not all – are beginning to let the new car accident data about 20mph speed limits influence their motor insurance prices.
Most complained about general insurers revealed
Admiral, Direct Line Group, Aviva, Esure and Axa were the most complained about general insurers in the first half of 2024, according to the latest Financial Ombudsman Service data.
Big Interview: Georges de Macedo, Covéa
Georges de Macedo, CEO of Covéa Insurance, reveals how he is pushing the UK arm of French mutual insurance giant back to profitability and why the provider won’t work with MGAs again.
Top 100 UK Insurers 2024: Business lines
A ranking of the top 100 UK Insurers for different general insurance business lines, based on data from AM Best’s Financial Suite.
Foil on why a loss for credit hire companies is a win for insurers and customers
Trade Voice: Max Withington, member of the Forum of Insurance Lawyers’ credit hire sector focus team and Horwich Farrelly partner, and Graeme Mulvoy, Horwich Farrelly partner, look at developments in credit hire claims that could presage cheaper premiums.
Six reasons Ageas could be the perfect insurance ‘partner’ for Saga
Content Director’s View: As Saga admits it is in talks with Ageas, Jonathan Swift suggests there is a lot to like about a potential ‘partnership’ between the two, not least as a spring board for further deals.
Insurance Post Claims and Fraud Award winners revealed
Allianz (including LV), Aviva, DWF and Sedgwick were all multiple winners at the Insurance Post Claims and Fraud Awards last night (3 October).
Saga in talks with Ageas over insurance arm
Saga is reported to have entered into exclusive talks with Ageas in relation to its insurance arm.
