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Analysis: Chatbots – Where is the love?

‘Chatbot’ has long-become an insurance industry buzzword, but penetration remains low and firms are still grappling with how to use early iterations of the technology. Elsewhere, some chatbot pilots have failed.

Top 100 UK insurers 2018

In 2017, the combined underwriting results of the largest 100 UK non-life insurers improved but remained in the red. How well did insurers perform under pressure from strong competition and unfavourable claims trends?

Marsh group buys JLT for $5.6bn

Marsh & Mclennan will buy Jardine Lloyd Thompson for $5.6bn (£4.2bn) in a move that will shore up the company’s position as the largest broker in the world.

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