What the papers say

insurance age what the papers say savage bishop

What the Papers Say: Joining Insurance Age editor Martin Friel this month are former Post news editor Ralph Savage and Allianz communications manager Mark Bishop.

In this regular Insurance Age programme the stories being analysed this month include: Axa's move into direct motor; use of social media in the insurance industry; Conservative plans for insurance; and the art of stonewalling the media.

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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