FSA "extremely dissapointed" by continued PPI failings
The Financial Services Authority has today published the findings of its latest review of Payment Protection Insurance selling standards which it claims show improvements in some areas. However, it added that many firms are still failing to treat their customers fairly.
Clive Briault, FSA Managing Director of Retail Markets, said: "We have, on a number of occasions, set out clearly our requirements for the selling of PPI. While some progress has been made by the
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