Interview: Mike Jones: Generation game-plan

Mike Jones is president of CILA and chief operating officer at adjusting heavyweight GAB Robins

CILA president Mike Jones tells Post how he hopes to shed loss adjusting’s image as the domain of middle-aged white men by enticing more young talent into the industry and increasing its diversity

The need to address a lack of diversity among insurance professionals is a well-worn concept for the industry’s top table, but for those at the coalface of the claims process – change is coming.

That

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