Joined-up thinking
Auger Technical Investigation Services has managed to take the hassle out of the claims process for damage to shared drains by providing a co-ordinated, centralised response that has left customers happy, and reduced the costs of bringing claims. Lynn Rouse reports.
A problem shared is a problem halved, or so the saying goes. Try telling that to the private homeowners responsible for 50% of the UK's shared drains. Confusion and delay may be more familiar
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