A hopeless mismatch
As the credit crunch bites, the claims sector is going to inevitably go through a period of uncertainty - but does the industry have in place the suitable infrastructure, policies and culture to tackle the challenges it will face in the years ahead? Terry Renouf and Alistair Kinley offer their insights
It is all too obvious from the events of recent weeks that the spectre of uncertainty hangs heavily over the financial services sector in the UK and beyond. In respect of the general insurance claims
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