Personal

A perfect fit.

A group of insurers has found a solution to the puzzle of enabling the 'financially excluded' to afford contents cover. Hugo Cranmore explains how collaborating with housing associations and local authorities, it pieced together the insurance with rent…

Premium hikes not insurers' fault.

Brokers are in the front-line when it comes to passing on premium increases, something the commercial sector is having to face right now. Dave Smith says it is vital brokers understand why the necessary rises are beyond the control of insurers.

ABI claims code as good as "useless" argues Longworth.

This year's Post Magazine motor claims conference, in association with Audatex, drew in the crowds from across the industry. The ABI claims code, fraud and bodyshops were the hot topics under debate, as David Worsfold and Jonathan Swift discovered.

Counting on e-claims.

Many insurers will readily admit their claims process is highly inefficient and some have already jumped at employing technology to automate administration and cut costs. Some are going one step further and are using e-claims as a possible revenue stream…

Too many complaints.

The ombudsman still sees far too many justified complaints about valuations, said Tony Boorman, prin...

Cut.

An aborted film which resulted in one of the biggest insurance claims in European film history is th...

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