Personal

RSA renews First Assist legal deal

RSA has renewed a partnership with First Assist Legal Protection that will see the latter act as its legal expenses insurance partner for a further three years.

Customer value management: Improving margins

Broker marketing skills have become ever more important in the personal lines market, with the growth of online aggregators. Tim Ham reports on the increased need for customer value management to optimise profit.

Editor's comment: An offer you can't refuse?

Most of us will no doubt have been taken in by the 'buy one, get one free' offers that litter the aisles of supermarkets — and ended up with two of something we had no intention of buying. It is thus with some interest that Post this week reports that…

Broking focus - SME: Survival of the fittest

Are brokers right to see SME as a 'safe house' for commercial insurance, Jakki May asks if direct insurers can really have an impact on the sector and how intermediaries can counteract this threat.

Esure names PI claims manager

Online insurer Esure has appointed John Miles to the newly-created role of UK PI claims manager in a bid to tackle the recent increase in third party personal injury motor claims.

Axa calls for clarity on flooding

Axa is calling on the government to be clear about its plans for the UK’s flood defence strategy and future funding to ensure that households in flood-prone areas continue to be protected.

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