Personal
Data analysis: Trends in the buildings and contents insurance market
Defaqto’s Angela Pilley examines how many building and content insurance providers are operating today compared with a decade ago, how product features have changed, and the types of fees and charges attached to this type of cover.
Trade Voice: Mass’s Brown on whether whiplash reforms were worth it
Sue Brown, chair of the Motor Accident Solicitors Society, asks whether motor policyholders will ever see a ‘whiplash dividend’.
Apil issues proceedings challenging imminent PI reforms
The Association of Personal Injury Lawyers has issued judicial review proceedings against the Ministry of Justice regarding imminent personal injury claim reforms.
Q&A: Paul Williams, Ripe Insurance
Paul Williams, CEO of Ripe Insurance, explains why the specialist insurer looks more like a marketing agency than a financial services provider and how it wants to know why Jane differs from Janet.
How insurers cope with shifting ground caused by summer heatwaves
Analysis: As UK summertime temperatures continue to soar, Aamina Zafar examines how insurers are striving to minimise the damaging impact heatwaves have on property and homeowners.
How usage-based insurance is gamifying driving
Alex Hamilton examines how usage-based insurance, artificial intelligence and insurtech partnerships are transforming the sector, gamifying experiences and encouraging better habits.
Hemming appointed as Hiscox chief distribution officer
Hiscox has appointed former Aviva distribution boss Gareth Hemming as its UK chief distribution officer.
Trade Voice: MGAA’s Keating on why these are exciting times for MGAs
Mike Keating, CEO of the Managing General Agents Association, says the sector remains buoyant.
Aviva’s Winslow reveals how provider is using AI
Adam Winslow, CEO of Aviva UK & Ireland general insurance, has revealed the provider is mainly testing artificial intelligence in the operational environment.
Time to stop treating travel insurance customers like idiots
Editor’s View: Emma Ann Hughes argues treating travel insurance customers fairly doesn’t mean treating them like an idiot only capable of ticking a box.
Oliver Wyman to rapidly build 'double-digit headcount' UK actuarial practice
Oliver Wyman expects to “quickly recruit a team with a "double-digit headcount” to its UK actuarial practice, the Marsh McLennan management consultancy has told Insurance Post.
Caravan thefts lead to 34% increase in premiums
An increase in caravan thefts has led to the average insurance premium for a caravan increasing by 34% since 2021, according to Go Compare.
View from the top: Markerstudy's Fox on creating customer-centric insurers
Amanda Fox, chief customer officer at Markerstudy, outlines the key considerations for insurance businesses pursuing a truly customer-centric approach.
Aviva chiefs reveal how the provider achieved 13% GWP growth
Aviva bosses have revealed the part rate and new product lines played in pushing general insurance premiums up 13% in the first half of 2023.
Admiral CEO claims the cycle is turning for motor
Admiral Group CEO Milena Mondini de Focatiis is expecting business to pick up in the latter half of this year after reporting a £298m UK motor business profit in the first half of 2023.
Embedded insurance: Blind to the risks?
Analysis: David Worsfold examines whether wrapping up insurance with other products risks obscurity, especially if there is a poor understanding of consumer behaviour in a digital environment.
Motor insurance premiums hit record high
The average price of motor insurance has been pushed higher by the rising cost of vehicle repairs, according to ABI analysis.
Allianz CEO anticipates 'strong rate' environment for rest of 2023
Colm Holmes, CEO of Allianz Holdings, has warned the insurance giant will need to continue to rate “to cover the impact of inflation” in the latter half of this year.
BIA 2023: Winners Q&A with Personal Lines Broker of the Year Co-op Insurance
Following its recent win as Personal Lines Broker of the Year at the 2023 British Insurance Awards, Co-op Insurance managing director Charles Offord reveals his thoughts on what made it stand out.
Ensuring chronic pain doesn’t debilitate insurers
Adrian Marston, legal director in Clyde & Co’s Birmingham office, says chronic pain claims remain challenging for insurers.
Why motor insurers undervalue replacing damaged vehicles
With the FCA ordering Direct Line to review motor loss claims, Jeff Winn, founder of Winn Group, explains why some insurers are underestimating the cost of replacing damaged vehicles.
Loose lips can sink general insurance ships
Editor’s View: Emma Ann Hughes considers what the fallout from the clash between NatWest and Nigel Farage could mean for the general insurance industry.
View from the top: GRP’s Duncan Carter on cooling down a political hot potato
Duncan Carter, CEO of retail at Global Risk Partners, warns that a ban on paying commission to property-managing agents could backfire for leaseholders.
Ghost broker sentenced for £302K insurance policy scam
A ghost broker who charged more than 900 unsuspecting motorists £300 each for fraudulent motor insurance policies has been sentenced.