People
Blog: It’s time to take action on the fair treatment of all vulnerable customers
Helen Lord, CEO of the Vulnerability Registration Service, and Rich Tomlinson, managing director of Percayso Inform, consider the industry's shortcomings on consumer protection, and highlight ways in which it can now take practical, cost-effective action…
CII consultation provided ‘a clear steer’, says professional body as it outlines steps for next 12 months
The Chartered Insurance Institute has outlined changes to the qualifications it offers and its membership proposition that will piloted over the next 12 months.
Government urged to learn from past mistakes with OIC as it consults on introducing compulsory mediation
Claimant representatives have urged the government to learn from its mistakes as it plans further reforms to the civil justice system with compulsory mediation.
RSA reinforces health and wellbeing commitments with new domestic abuse policy
RSA Insurance has launched a domestic abuse policy to support employees who may be suffering as victims of domestic abuse.
Verisk appoints Elizabeth Mann as executive vice-president and CFO
Verisk has appointed Elizabeth Mann as executive vice-president and chief financial officer, effective 15 September.
Beazley’s chair David Roberts moves to the Bank of England
Beazley chair, David Roberts will be standing down from the board in autumn to take up the role as chair of the Court of the Bank of England.
60 seconds with ... Jonathan Oldfield, Allianz
Jonathan Oldfield, head of engineering construction and power at Allianz, tells Post about his first job at WHSmith, and explains why he misses the 1980s.
Ashish Patel appointed as Allianz UK COO
Allianz Holdings has appointed Ashish Patel as chief operating officer, effective from this month.
Introducing a 4-day week could improve talent retention
Freedom Services Group has rolled out a four-day week to 190 of its employees, with the expectation that the scheme could help attract and retain talent.
Senior management female representation figures ‘don’t move quickly enough’, says Aviva’s Amanda Blanc
Aviva CEO Amanda Blanc has said diversity and inclusion is not treated “as seriously as other businesses issues” and called for more to be done to rebuild the "pipeline" of women progressing to more senior roles.
Data Analysis: Broker recruitment ads leave applicants cold
Post examined recent advertisements for positions in the broking sector to find out why brokers are struggling to make hires.
60 seconds with ... Joanne Butler, Charles Taylor Insure Tech
Joanne Butler, head of product marketing and pre-sales at Charles Taylor Insure Tech, tells Post about her love of snooker, and the time she shared a conference stage with the incredible Sir Ranulph Fiennes.
Q&A: Waseem Malik, Aviva
Recently appointed chief claims officer at Aviva, Waseem Malik caught up with Post to chat about his move from Axa, the simplification and digitalisation of claims function at Aviva, and the impact of inflation and the supply chain shortage crisis.
LV appoints MIB’s Ben Fletcher as director of financial crime
LV has appointed Ben Fletcher from the Motor Insurers’ Bureau, where he holds the position of chief customer officer, as it’s director of financial crime.
RSA recruits CUO and CPO from parent Intact and LV
Nathalie Dufresne and Georgina Farrell will join RSA as chief underwriting officer and chief people officer respectively later this year, Post can reveal.
Trade Voice: Adjusting’s human touch can attract talent, says Cila’s Helena Evans
Helena Evans, president of the Chartered Institute of Loss Adjusters, argues that loss-adjusting firms have a unique selling point within the insurance industry when it comes to recruiting the next generation – and diverse range – of talent.
Ashley Alder appointed as FCA chair
Ashley Alder, currently the CEO of Hong Kong’s Securities and Futures Commission, has been appointed as chair of the Financial Conduct Authority by HM Treasury.
Penny Black's Social World: July 2022
An OBE, charity fundraisers, supporting small businesses and sustainability
Best Insurance Employers 2022
Insurance Post’s Best Insurance Employer List shows which broking, managing general agent and providers go the extra mile for their people.
British Insurance Awards 2022: Commercial Lines Insurer of the Year - Allianz Commercial
Allianz Commercial’s win follows a market-beating Covid claims response, improvements to broker support, and a significant increase in combined operating ratio.
British Insurance Awards 2022: Personal Lines Insurer of the Year - Ageas UK
Ageas UK’s strategy has brought sharp focus to its heartland personal lines business in its vision is to become smarter, faster and more affordable.
British Insurance Awards 2022: Customer Experience Award - Zurich Insurance
The global insurer has overhauled its customer experience strategy to cut through the noise in a time of rapid customer and digital change. Zurich Insurance has made great strides in its customer service after identifying three crucial challenges –…
British Insurance Awards 2022: Young Achiever of the Year - Ben Smyth, Arma Karma
Hailed as a true self-starter, Ben Smyth stood out in this hotly contested category with his ambition to change the insurance industry for the better.
British Insurance Awards 2022: Professional Development Award - Sedgwick
Sedgwick’s comprehensive professional development programme Pathfinder tackles the growing skills shortage in loss adjusting, leading the firm to a clear win in this category.