View from the top: QBE’s Emma Higgins on listening to what employees want

Emma Higgins QBE

Emma Higgins, chief people officer at QBE International, argues that updating employment offerings in line with ideas from employees is the answer to the Great Resignation.

The so-called Great Resignation has become one of the most talked-about issues in UK business in the past year, with almost every sector struggling to recruit and retain talent.

The UK insurance

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Diary of an Insurer: Charles Taylor's Nadeem Sheikh-Ali

Nadeem Sheikh-Ali, senior assistance and client services manager at Charles Taylor Assistance, is greeted by a raccoon, enjoys a stroll around the lake outside his office, and remembers evacuating some injured corporate policyholders from a war-torn area.

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