Aviva's Karen Jackman on retaining talent in the ‘great resignation’

Karen Jackman, Aviva

Karen Jackman explains how the talent scarcity equation, which is hitting the insurance sector hard, can be turned around to transform the workforce for the future

As we begin to move into the post-pandemic future, a shortage of employees has become a pressing concern for our industry.

On the surface, the challenge is startling: there were a record 1.25 million

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Q&A: Lauren France, DWF Law

After being named Unsung Hero of the Year at the British Insurance Awards 2024, DWF's specialist manager and deputy head of organised fraud Lauren France talks about the work being done to combat fraud, what threats are on the horizon, and how new injuries are cropping up in personal injury claims.

Big Interview: Neil Gibson, Sedgwick

Neil Gibson, CEO of Sedgwick UK, reflects on his first year in the top job and shares his plans to grow Sedgwick in the UK by winning the sector’s war for talent and focussing on customer service outcomes.

ManyPets co-founder joins Bikmo as chair

Cycle insurer Bikmo has appointed Steven Mendel, co-founder of ManyPets and former CEO of its parent company ManyGroup as chair, subject to approval from the Financial Conduct Authority.

How to develop your data skills

How to make sure you can understand and make the most of data in insurance is the topic of the latest Insurance Post Top Tips video featuring Carolyn Blunt, former vice president of Davies Academy.

ABI fails to reach apprenticeship target

The Association of British Insurers will not reach its target of doubling the number of apprenticeships in insurance by 2025, according to diversity and inclusion data collected by the group.

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