LV
Loss adjusting: Keep it in the family
The role of the loss adjuster is changing, with insurers increasingly adopting an internal claims handling approach. But it is by no means the end of the specialist panel.
In Series: Personal Lines: The good old days
Insurers now benefit from data usage that allows them to tailor prices from hundreds of categories. But this wasn’t always the case.
Co-op appoints Deutsche Bank for GI sale
The Co-Operative has recruited Deutsche Bank to lead the sale of its general insurance operation with a price tag of more than £650m, according to reports.
Fellow mutuals deny interest in Co-op GI arm as Truell bid rumoured
Mutual insurers LV and NFU Mutual have ruled themselves out of competing for The Co-operative’s general insurance business, which is understood to have caught the attention of a group of financiers.
Technology: Get smart, get appy
Insurers are widely considered to be slow adopters of new technology, but how do they fare in the world of mobile apps?
Broker networks called into question after Aviva ends Willis relationship
Willis Networks’ remaining insurer partners have pledged support for the business despite broker concerns that insurers will exit network relationships as part of their pursuit of profitable commercial lines business, after it was confirmed it will sever…
Credit Hire: Co-operation not combat
With concerns over credit hire at an all-time high after the collapse of Drive Assist, what is the future for credit hire organisations, and can they ever truly make peace with insurers?
Improving Underwriting: The bigger the better
How is the move towards ‘big data’ from external sources helping insurers price risk in the post-Gender Directive environment?
RSA and NFU Mutual ink bilateral claims deal
RSA has completed the signing of its fifth bilateral agreement on personal injury claims, signing a deal with NFU Mutual.
Apil: Insurers will ‘call the shots’ under whiplash proposals
Insurance companies are set to “do the best for themselves” by paying less than the fair level of personal injury compensation in the small claims court, according to the Association of Personal Injury Lawyers.
ABI demands accredited whiplash examinations
Whiplash injuries would be assessed by an accredited medical expert under new proposals published by the Association of British Insurers.
Britannia Rescue secures Nationwide road rescue contract
LV component Britannia Rescue has been appointed by Nationwide Building Society to provide breakdown cover to customers of its newly launched fee paying current account ‘Flex Plus’.
Judical review rejection paves the way for Jackson reforms
The High Court’s rejection of a judicial review into the road traffic accident personal injury fees scheme has cleared the road for the implementation of the remaining civil justice reforms, unless an appeal is lodged.
Editor's comment: Can’t we all just get along?
A mother’s word is often law. Both sides of whatever argument are heard, and then a ruling is made. Brief mutterings may ensue but these are quickly quashed and life goes on, hopefully in a more peaceful manner.
Analysts cast doubt on Co-op’s ability to sell off general insurance business
The Co-operative Bank may struggle to offload its general insurance business as part of a bid to make up a capital shortfall that is expected to result from a market-wide investigation of banks by the Financial Services Authority.
Digital Insurance Strategies: Digital strategies are a must, not an option
Insurer boards should consider “what they are going to do” in terms of developing their digital strategies, rather than “whether they should do it”.
LV criticises RTA portal legal challenge
LV has criticised the two claimant lawyers’ representative bodies challenging the extension of the road traffic accident portal and the capping of legal fees.
Periodical Payment Orders: Unhappy New Year
Periodical payment orders gave motor insurers a headache in the renewals season as reinsurers struggled to come to terms with them.
Rate hikes the only answer to CL market’s poor results
The dismal state of the UK commercial lines market can only be remedied by insurers inputting rate rises in 2013 and resisting their natural urge to compete on price, the heads of major firms have said.
LV boss O'Roarke calls for "sanity" in 2013 motor market
LV general insurance managing director John O’Roarke is hopeful that "sanity" will be restored in the personal lines motor market in the year ahead and is predicting falling rates to pick up.
LV investment return soars as 2012 floods take toll on COR
LV underwriting profit suffered a £25m hit last year, as the firm’s combined operating ratio increased to 99.7% (FY 2011: 97.7%) as a result of adverse weather conditions during large parts of 2012.
Penny Black's Insurance week
Not content with becoming a You Tube sensation for his dance moves, LV's general insurance chief operating officer Peter Horton has decided that he would also like to dominate the world of fashion.
Insurance Census: Race: Background check
In the final part of Post's Insurance Census on diversity in the industry, the focus is on race. To what extent does the sector offer equal opportunities to ethnic minorities - and how much has the situation improved in recent years?
Website review: Slow response bytes into Zurich performance
Availability was good, but not as good as most of its competitors, says compuware firm Gomez.