Financial Ombudsman Service (FOS)

• Broker

Ceeney is unveiled as Merricks' successor

Natalie Ceeney will take up role as chief ombudsman and CEO in March.

• 12 Jan 2010

• Regulation

A game of two halves: rising to the H2 challenge

• 24 Sep 2009

• Personal

FOS complaints list criticised by insurers

• 17 Sep 2009