Ecclesiastical
Painting a picture of the fine art insurance market
Today’s trends in fine art and how this affects the world of insurance are tackled in the latest Insurance Post Podcast.
Only one out of four brokers is happy with insurer service
Direct Commercial’s latest broker survey has revealed how only a quarter of brokers are happy with the service they receive from insurers.
Claims service stayed steady at end of 2024
The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.
Ecclesiastical detects more than £4m in false claims
Claims specialists at Ecclesiastical Insurance have uncovered £4m in fraudulent claims during 2024, almost £1m more than in 2023.
Two insurers fall short as Gracechurch hands out service awards
18 insurers across the UK regional and London markets have been awarded service quality marques by Gracechurch.
How to attract top talent to insurance
Richard Coleman, managing director of Ecclesiastical, said painting a picture of your company’s purposes and laying out long-term development paths is vital if insurers want to win the war for talent.
QuestGates buys Brownsword; Woodgate & Clark integration; Vitality’s health CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Ecclesiastical’s Carter documents rise of leisure business
Laura Carter, customer segment director of Ecclesiastical, has described how the insurer's leisure business has grown to account for 20% of its open market new business in just 18 months.
Optalitix and PWC team up; Ki goes standalone; Davies’s reshuffle
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Ecclesiastical to launch around 12 schemes next year
Chris Withers, schemes and facilities director for Ecclesiastical has predicted the insurer will launch around 12 schemes by the end of 2025.
Yet another exit at Allianz as Major heads to HDI
HDI Global has this morning announced the appointment of Allianz Commercial’s Tom Major as its chief claims officer for the UK and Ireland.
Pace of general insurers’ race to net zero revealed
As the 2024 United Nations Climate Change Conference, known as Cop 29, begins in Baku, Azerbaijan, Insurance Post’s Emma Ann Hughes analyses the pace of providers racing to become net zero heroes.
Ecclesiastical’s Coleman on why great insurer service starts with culture
View from the Top: Richard Coleman, managing director of Ecclesiastical UK, explains why insurers should be putting more focus on service as part of their business strategy.
Top 100 UK Insurers 2024: Business lines
A ranking of the top 100 UK Insurers for different general insurance business lines, based on data from AM Best’s Financial Suite.
Why the FCA should slash red tape to save brokers
News Editor’s View: Scott McGee examines the impact of the Financial Conduct Authority’s Consumer Duty, debating whether the regulator's promise to reduce the weight of regulation is too little, too late for small brokers struggling as a result of red…
Broker stress reaches five-year high
Broker stress has risen to the highest level since 2019, according to research from Ecclesiastical.
Allianz’s counter fraud head James Burge departing for Hiscox
James Burge, Allianz UK’s head of counter fraud, is leaving the insurer to take up a global role at Hiscox, Insurance Post can reveal.
Q&A: John Dunn, Brokerbility
After more than 18 months into his role as MD of Brokerbility, John Dunn catches up with Insurance Post to discuss bring clarity to the networks, refreshing tired shcemes, and how he hopes to help partners and members "outperform the market"
Women working in insurance earn 20% less than men
Gender pay disparities in the insurance industry continues to stubbornly persist, with virtually no companies reporting on whether an ethnicity pay gap exists.
Claims service continues to improve
The trend of overall improvement in claims service seen in the UK market continued in the second quarter of 2024.
ESG Spotlight: Ethics, talent and underwriting profit – how ESG can help insurers
While there is a lack of clarity on how insurers can embed ESG into working practices, despite its growing importance, Saxon East reports some insurers are showing the way.