Direct Line Group
Specialist Risk Group's latest deal; Animal Friends partners with Costco and Gauntlet joins Brokerbility
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Motor insurance premiums hit record high
The average price of motor insurance has been pushed higher by the rising cost of vehicle repairs, according to ABI analysis.
Why motor insurers undervalue replacing damaged vehicles
With the FCA ordering Direct Line to review motor loss claims, Jeff Winn, founder of Winn Group, explains why some insurers are underestimating the cost of replacing damaged vehicles.
Swiss Re predicts motor insurance’s return to profitability
As general insurers have been absorbers – rather than multipliers – of market woes in 2023, Swiss Re is predicting premium and profitability growth for the industry over the next couple of years.
FCA urges insurers to consider what ‘fair’ means
The Financial Conduct Authority has reminded insurers to reflect on what “fair” means going forward, after Direct Line was slammed for underpaying customers.
Direct Line ordered by FCA to reassess historical total loss claims
The Financial Conduct Authority has ordered the motor insurer to go back through five years of claims, after admitting it had underpaid some car and van insurance customers.
Tough times ahead for motor insurers after ‘worst performing year in a decade’
Motor insurers should expect further losses this year as high inflation and low premium costs continue to hound the sector, reports say.
Motor repair sector must step up EV training or face talent gap
The motor repair industry is facing a massive talent shortfall in qualified EV repairers if it does not start ramping up its training and recruitment.
View from the top: Direct Line Group’s Steve Williams on how EVs could change the insurance industry landscape
Steven Williams, head of EV strategy at Direct Line Group, shares his views on how the electrification of the automotive industry could change the insurance landscape and what challenges lies ahead as we move towards the government’s 2030 ban on new…
Big Interview: Admiral founder Henry Engelhardt
Henry Engelhardt, founder and former chief executive of Admiral Group, reveals what it takes to be a great insurance leader and shares his vision for the future of motor insurance.
Admiral founder warns clock is ticking on car insurance
Henry Engelhardt, founder and former chief executive of Admiral Group, warns the “clock is ticking on car insurance”.
Insurance’s richest figures revealed
Douw Steyn and family are the only famous faces from the world of insurance to make it into the top 100 of this year’s Sunday Times Rich List.
Aviva aims to expand reach of personal lines
Owen Morris, managing director of Aviva personal lines, revealed plans to expand the provider’s reach beyond the “middle England heartland” the insurer is generally seen to target.
How insurers are supporting King Charles’ green agenda
To mark HRH King Charles III's coronation, Fiona Nicolson examines the impact of his Sustainable Markets Initiative Insurance Task Force.
How insurance is making Manchester a northern powerhouse
Analysis: Ahead of the British Insurance Brokers’ Association’s Annual Conference taking over Manchester Central, Insurance Post Editor Emma Ann Hughes explores the challenges and opportunities facing general insurers and intermediaries based in the city.
Direct Line snaps up By Miles
Direct Line Group has acquired By Miles Group to bolster “digital-first journeys” for customers.
Could the PRA soon be knocking on personal lines insurers’ doors?
Editor’s View: 2022 was tough for personal lines, but if you are an insurer who had a particularly difficult year, the Prudential Regulatory Authority could soon be knocking on your door.
Digital Bar Quarterly: How can insurers optimise a multibrand strategy with greater UX differentiation?
Insurance companies replicating their quote and buy journeys across multiple brands are missing significant opportunities. Jamie Bayliss, consultant at Altus Consulting, shares his observations and outlines how they could overcome this efficiently…
CFO reveals how Aviva is combatting claims inflation
Aviva's chief financial officer Jane Poole has revealed how the insurer’s operations are preventing it from falling foul of claims inflation like rival Direct Line Group.
RSA’s personal motor withdrawal was More Than inevitable
Content Director's View: Jonathan Swift reflects on RSA's withdrawal from personal motor and concludes it had been coming for a few years now.
Insurance CFOs reveal what keeps them up at night
Data analysis: The insurance industry sees high inflation, a downbeat economic outlook and market volatility as the three biggest threats to profitability this year, according to Moody’s annual survey of chief financial officers from 22 leading European…
Esure bosses blame claims inflation for £29.1m loss
Esure posted a £29.1m loss for 2022 with bosses blaming significant claims inflation, a weak pricing environment, increased weather-related home claims, plus motor claims going back to pre-Covid levels.
Aviva and Direct Line Group are most-complained about insurers
Data analysis: The Financial Ombudsman Service data shows general insurance complaints have sharply increased in the second half of 2022 as consumers battle with inflation and cost-of-living.
Direct Line posts £45m pre-tax loss as operating profit crashes 95%
After a well-documented difficult first three months of the year for Direct Line, financial results for 2022 show just how tough last year was.