Ardonagh Group

Penny black's insurance week

If any of Penny's loyal readers were wondering what happened to former Royal Bank of Scotland Insurance boss Trevor Brittain then ponder no more.

Heath Lambert tops £1m

Heath Lambert has revealed its newly created London commercial team has topped £1m in gross written premium.

Moody's withdraws Towergate rating

Moody's Investors Service has withdrawn its B1 senior secured and B3 senior unsecured debt ratings on Towergate Finance due to the fact that these notes have not yet been issued.

Post powerlist 2010: The influential crowd

Over the past 12 months the UK insurance industry has faced the global recession head on, taken the change of government in its stride and has shown that it is ready to face oncoming regulation in the form of Solvency II. Below we name the major players…

In series - claims management: Reflecting on feedback

Meeting policyholder expectations can put you one step ahead of your competitors, but to know what your customers want, you'll have to ask them. Sam Barrett finds out to what extent insurance companies integrate customer feedback on claims service.

Claims management: Room for improvement

Getting the claims process right is imperative for brokers and insurers. Sam Barrett looks at what tops the wish list when it comes to partnering with claims management specialists.

Postbox: Brokers don't need to be alone in tough times

As reported in The Daily Telegraph this week, Towergate's Peter Cullum has warned that too many businesses are "traumatised" by the recession and are failing to prepare for the future, and that now is the time to be planning "transformational changes…

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here