Esure makes ‘sizeable’ savings from gen AI applications
Esure has said it could potentially save up to 8% on its frontline operations, and claims resource costs through generative artificial intelligence use.
Speaking to Insurance Post, Esure’s chief data officer Chris Pearce explained that generative AI has created up to a three and a half minute reduction in average handing time, and a two minute
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Technology
Sign up for webinar on driving retention, growth and improved customer journeys
Insurers continue to face the challenge of distinguishing and differentiating themselves on anything other than being among the cheapest providers.
2024 European Insurance Technology Awards winners revealed
Today, Insurance Post is delighted to announce the winners of 2024 European Insurance Technology Awards.
What brokers can do to get cyber insurance on the agenda
Trade Voice: Stefan Daines, broking director at Daines Kapp and member of the CII’s Broking Community board, looks at what brokers can do to combat staggeringly low uptake of cyber insurance and worrying misconceptions around the product.
AI insurtechs dominate Q3 funding
Artificial intelligence-centred insurtechs dominated funding in the third quarter of 2024, securing $897.4m (£691.2m) across 29 deals, according to Gallagher Re.
Esure transformation leads to layoffs for long-serving staff
Esure cut jobs of long-serving, frontline colleagues during its transformation programme due to digital efficiencies resulting in customer behaviour changes.
Upcoming webinar: How is the delegated authority business changing in the digital age?
With The Lloyd’s Market Association crunching the findings of its market-wide consultation on the new Computable Binding Authority Agreement (CBAA) model, bordereaux management is entering a new era.
Q&A: Mike Brockman, ThingCo
ThingCo founder and CEO Mike Brockman sits down with Insurance Post to talk about why the business has recently been in 'stealth mode,' how he hopes telematics can appeal to a wider audience, and potentially new markets he hopes to expand into.
FCA’s Brewis urges use of sandboxes to aid innovation
The Financial Conduct Authority’s director of insurance, Matt Brewis, has urged the insurance industry to utilise the regulators innovation sandbox, because it wants to work together with the industry to facilitate innovation.