OIC’s Martin Saunders reflects on the portal’s journey to success for claimants
Following recent feedback that the portal is not operating correctly, Martin Saunders, head of service for Official Injury Claim, addresses some of the more recent media inaccuracies, and sheds light on why the portal is a successful route to justice for those that use it.
As a neutral service provider on behalf of the Ministry of Justice, the role of Official Injury Claim is not to comment on policy. However, recent misleading comments in the industry media do need to
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