FSB calls on insurance industry to tackle widespread confusion over what commercial policies cover
The Federation of Small Businesses has called on the insurance industry to improve the clarity of policy wordings after it found that 30% of small businesses and the self employed have difficulties understanding what their insurance covers.
Confusion over policies was found to be most pronounced in the retail and manufacturing sectors, where 44% and 36% of businesses surveyed by the FSB reported difficulties respectively.
The survey
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