GRP’s Mike Bruce on changes in working practices requiring evolution not revolution for broking

Mike Bruce, group CEO, Global Risk Partners

Mike Bruce, group CEO at GRP, discusses the importance for brokers of dealing with office-based underwriters as the world of work evolves.

The past 18 months have seen big changes to our working practices. Our industry had to adapt quickly to the first lockdown in March 2020, but now, as we enter a new phase in the fight against the

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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