My life in quarantine: Questgates' Nikki Sutton on adapting to a Covid-safe workplace

Nikki Sutton

Face-to-face meetings are a vital part of the loss adjusting service and larger claims can’t be managed without visiting sites so for Nikki Sutton, associate director – head of private clients at Questgates, while others have been in lockdown she has been learning to adapt to working with social distancing and personal protective equipment.

How has the Covid-19 pandemic affected your insurance day job?

Being more deskbound than usual has been good for productivity – essential given that more vulnerable customers needed immediate support

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