Roundtable: Building out from the back office
This article was paid for by a contributing third party.
The growing hype over new technologies and the interest at executive level about digital-driven insurtech developments might have the industry excited. But there remains a question of whether these firms’ back offices are fit for purpose to enable them to maximise these customer facing investments. Against this backdrop, Post, in conjunction with Avanade, invited a number of industry experts to discuss whether insurers are being held back by legacy systems and if a full reboot is needed to drive the industry forward
To what extent are insurers and brokers being held back by legacy back office systems? And what and where are the most notable pain points?Darren Sharp, group head of IT, Tokio Marine Kiln: What is
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Technology
AI system launched to overhaul claims settlements
Stephen Kavanagh, who has spent more than 25 years developing technology to transform financial service business processes, has created a system that overhauls how insurance losses are assessed and settlements reached.
Sign up for webinar on managing the growing regulatory burden
A recent survey highlighted the increasing strain the insurance market is under.
Half of businesses have reported incidents with lithium batteries
A survey conducted by Aviva has revealed the proportion of firms that have experienced incidents involving devices that contain lithium-ion batteries.
How AI can solve communication pain points in insurance
Ruban Phukan, co-founder and CEO of generative AI platform GoodGist, says there are plenty of communication pain points that artificial intelligence has its work cut out to solve.
Four biggest challenges facing insurers in 2025 revealed
To get you ready for the next 12 months, Insurance Post uncovers four things you need to know about what 2025 holds in store for the industry, according to analysts.
Evolution of insurance in the era of generative AI
Richard Hartley, CEO and co-founder of insurtech Cytora, explains how insurance roles are evolving as a result of generative AI and the new jobs being created within businesses because of this technology.
Diary of an Insurer: Moonrock Drone Insurance's Simon Ritterband
The final Diary of an Insurer of 2024 is truly out of this world, with Simon Ritterband, managing director and founder of Moonrock Drone Insurance, utilising his ADHD as a superpower and aiming to ensure his weekend doesn't blur into his working week.
Why more insurers should support vulnerability database
Martyn Mathews, managing director of SSP Broker, urges insurers to support the Vulnerability Registration Service, which enables consumers to confirm they are vulnerable allowing providers to ensure they are treated appropriately.