Q&A: Luke Exford, CILA

Luke Exford CILA

Luke Exford has replaced John Evans as president of the Chartered Institute of Loss Adjusters. He spoke to Post about how the body maintains standards amid technological change.

What are your main objectives during your role as president?

First, I want to continue to press and encourage students to take on and complete the full suite of exams offered by the institute. That’s

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Diary of an Insurer: Charles Taylor's Nadeem Sheikh-Ali

Nadeem Sheikh-Ali, senior assistance and client services manager at Charles Taylor Assistance, is greeted by a raccoon, enjoys a stroll around the lake outside his office, and remembers evacuating some injured corporate policyholders from a war-torn area.

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