Zurich's Karl Helgesen to replace RSA's Bill Paton as claims director

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RSA’s Bill Paton is to step down as claims director for the UK, Western Europe & Middle East at the end of April 2017. He will be succeeded in the role by Zurich's Karl Helgesen, pictured.

Paton joined RSA in 2015 and has been responsible for shaping the overall claims strategy for the business and spearheaded the launch of RSA's claims transformation programme earlier this year.

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