Career development: Groupama's motorcycle team step into motorcyclists' boots
Groupama Insurances, soon to be Ageas, has put its motorcycle claims team through a series of training sessions to help them understand the needs of policyholders when handling claims.
The insurer organised the training based on research to identify both the needs and wants of motorcyclists.
The training days included a specific session held by The Motorcycle Industry Association. A
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