Your Say: Consumers demand technology

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When it comes to technology discussions in our industry, much of it is centred on outdated legacy systems and the challenges around the intelligent use of data.

(See article: In Series: Technology: Out with the old fashioned systems)

While, of course, it’s vital for insurers to update their IT systems, just as high on the agenda should be investing in

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AI system launched to overhaul claims settlements

Stephen Kavanagh, who has spent more than 25 years developing technology to transform financial service business processes, has created a system that overhauls how insurance losses are assessed and settlements reached.

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