Insurance Census: Gender: Battle of the Sexes?

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In the first of a three-part series on diversity in the industry, Post analyses the role of gender in insurance. Does the traditional image of a male-dominated industry hold true, or do females have a strong presence across the sector?

Famed businessman and former chief executive of Intel Andrew Grove once said: “Success breeds complacency. Complacency breeds failure. Only the paranoid survive.” Grove, a successful entrepreneur who

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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