Aldermanbury Declaration - One Year On: The Debate

If you missed yesterday's live webinar debating the Aldermanbury Declaration - one year on - it is now available for viewing on-demand.

To watch the debate simply register for free now.

The Panel talked in depth about whether the number of signatories and response had lived up to expectation; whether a professionalism dividend was feasible; what obstacles had been overcome, and where resistance remained; and how the insurance market intended to now promote the benefits of professionalism to the wider outside world.

The panel:

Barry Smith, past chair Insurance Professions Task Force, president of the Chartered Insurance Institute and CEO of Ageas UK

Steve Jenkins, director for financial services and insurance markets, CII

Paul Picknett, corporate services director, Groupama Insurances

Peter Elliott, head of marketing, Bluefin Insurance Group

Chair: Jonathan Swift, editor in chief, Post and Insurance Age

The webinar is part of a joint Post and Insurance Age campaign, Investing in the Profession designed to promote and encourge the take up of the professionalism agenda by the general insurance.

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Big Interview: Steve Tooze, Extinction Rebellion

Steve Tooze, spokesperson for climate pressure group Extinction Rebellion, tells Damisola Sulaiman about the group’s motivations for targeting the insurance industry, responds to questions from the companies his organisation has targeted and shares plans for direct action in 2025.

Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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