Chartered Insurance Institute (CII)

What insurers should do to stop sexual harassment

Analysis: Damisola Sulaiman reviews the progress of trade bodies in responding to the Financial Conduct Authority’s findings on sexual harassment in the industry and explores what steps insurers and brokers can take to prevent abusive incidents and the…

What Labour must do to make social care insurance work

Editor’s View: As the Labour government turns to insurance to solve the UK’s social care funding crisis, Emma Ann Hughes outlines what health secretary Wes Streeting needs to do to convince the sector’s chiefs that creating cover will be good rather than…

AI system launched to overhaul claims settlements

Stephen Kavanagh, who has spent more than 25 years developing technology to transform financial service business processes, has created a system that overhauls how insurance losses are assessed and settlements reached.

Five steps to non-performative culture change

Trade Voice: Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, urges organisations to move past performative lip service with five steps to cultivate genuinely ethical cultures.

How to secure a career in loss adjusting

How to exit school, enter the loss adjusting industry and swiftly climb the sector’s ranks is covered by John Toms, senior loss adjuster, in his Insurance Post Top Tips video.

Insurance Post’s Christmas Special Podcast

Post content director Jonathan Swift, news editor Scott McGee and Emma Ann Hughes, editor, ditch the usual format of our publication’s award-winning podcast to deliver a holly, jolly Christmas Special.

CII’s CEO channels Truss during clash with PFS members

The Chartered Insurance Institute's CEO Matthew Hill used the words of the shortest-serving prime minister in British history when he came under fire from Personal Finance Society members at the latter’s annual general meeting on Armistice Day.

How to ensure AI doesn’t take your job

In the latest Insurance Post Podcast, Ian Simons, content and capabilities director of the Chartered Insurance Institute, said those without the skills to work with artificial intelligence are at greater risk of redundancy than those who know how to make…

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