The mailman cometh
Alan Cook, the new managing director of the Post Office, has bold plans to expand its financial services arm further into the personal lines insurance market but to defend its reputation for trustworthiness, he tells Tanya Powley, the service will need to be first-class
A former 'man from the Pru' for 30 years, Alan Cook has now been charged with the tough task of overhauling the dusty and dowdy image of one of the UK's oldest institutions, the Post Office.
Appointed
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