Feature
Improving Underwriting: Adding some colour
Larger amounts of more detailed data are available to insurers but can they create a balance between profitability and fair rates?
High Net Worth: Rich Pickings
With an increase in providers of high net worth insurance in recent years, wealthy customers have plenty to choose from. What can firms do to stand out from the crowd?
Singapore looks to remove contract uncertainty
As the London reinsurance market discovered in the last decade, contract certainty sounds simple, but isn’t. Andrew Tjaardstra finds out the latest developments as Singapore edges closer to becoming the first Asian reinsurance market to introduce…
Data Protection: Regulation frustration
A pan-European data protection regulation may enhance transparency and accountability, but could inadvertently hamper insurance activities, harming companies and policyholders.
Periodical Payment Orders: Unhappy New Year
Periodical payment orders gave motor insurers a headache in the renewals season as reinsurers struggled to come to terms with them.
Expertise in Action: Pricing: A Perfect Storm
The continuing economic downturn and prevalence of large losses make this a difficult period for the insurance industry – but the sector is demonstrating its resilience.
Customer Satisfaction: Thumbs Down
Why are consumers reporting poor satisfaction levels in their customer experiences with insurers?
Motor repairs: In need of repair
A recent investigation by Channel 4’s Dispatches slammed the motor insurance industry for its approach to repairs. Can the sector come back from the criticism?
Online exclusive: The development predicament
What impact will proposed legal changes to property development have on the insurance industry? Mark Heighton explains.
Kidnap and Ransom: A growing threat?
Kidnap and ransom risk is not traditionally a threat associated with Europe but recent incidents have bought the issue to the fore. Sam Barrett investigates the problem and the response of the insurance industry.
Scottish Independence: Scot free?
With a referendum on Scottish independence due next year, will an independent Scotland cause problems for the insurance sector, or is it business as usual?
Insurance Census: Race: Background check
In the final part of Post's Insurance Census on diversity in the industry, the focus is on race. To what extent does the sector offer equal opportunities to ethnic minorities - and how much has the situation improved in recent years?
Winter Sports: A downhill market?
With the Winter Olympics only a year away, winter sports are seeing a boost in popularity. Anna Pitton investigates how the insurance market is responding and asks where claims are likely to occur.
The attractions of Hong Kong
Hong Kong's attractions as an insurance base were highlighted in December when new reinsurer Peak Re chose to launch in the city, writes Nicky Burridge.
Editor's comment: A glimmer of romance
So, it’s St Valentine’s Day — the dinner is in the oven, the bubbly is on ice, the flowers are in water and love is in the air... or is it?
Cyber Liability: Dangerous territory
As demonstrated by several Twitter-related defamation cases in 2012, unfiltered user-generated content means social media can be a libel minefield. How is the insurance industry responding to the ever-evolving risk?
Insurance Census: Age: The generation game
In the second of a three-part series on diversity in the industry, age comes under the spotlight. How are different age groups represented across insurance, and what is being done to entice the next generation of employees into insurance?
Time to address International PMI fraud
As European Union members get closer to introducing the Directive on patient mobility Edmund Tirbutt asks how private medical insurers are tackling fraud in health care.
Will sub-brokers in India make a difference?
Neera Bhardwaj asks if the expected allowance of sub-broking in India will really shake up the retail insurance landscape.
Broking Focus: Cashflow Problem
Macquarie’s withdrawal from cashflow lending last year caught many brokers by surprise, but what has the impact been– and where do brokers look now for finance?
Insurance Census: Gender: Battle of the Sexes?
In the first of a three-part series on diversity in the industry, Post analyses the role of gender in insurance. Does the traditional image of a male-dominated industry hold true, or do females have a strong presence across the sector?
Where is the service culture?
Praveen Gupta, ceo and country manager of Raheja, QBE in Mumbai, and senior member of the Chartered Insurance Institute, wants emerging markets in Asia to place less emphasis on sales and more on service.
Gender Directive: The Sex Factor
As consumers come to terms with gender-neutral pricing, motor insurers continue to sweat over alternative rating factors and rebalanced underwriting models.
Regulation: Staggering Along
The switch from the Financial Services Authority to the Prudential Regulation Authority and the Financial Conduct Authority could prove tricky — especially with Solvency II on the horizon.