Commercial

E-commerce neglect.

The UK insurance sector is failing to properly utilise e-commerce systems. The findings are included...

Best reviews rates.

Rating agency AM Best has placed its B (very good) rating of London based Colonia Baltica Insurance ...

The human touch.

Cyber call centres may appear cutting edge, but they contradict a lesson learned earlier, says Lorraine Wright.

Quake loss covered.

Marsh & McLennan Securities Corporation has completed a £31m insurance-linked transaction for a majo...

Mutuality boost.

Royal London Insurance is taking its pro-mutual message to this autumn's party political conferences...

The future's bright.

Independent financial advisers have had a tough time over the last 10 years, but now the skies are beginning to clear with some of the larger insurers' initiatives set to boost the outlook in this sector, says Francis Higney.

The right fit.

With more products being tailored to suit direct writers, are they competent enough to meet consumers' needs? Jonathan Swift reports on how direct writers are looking to expand in today's ever-changing market.

Risking all?

Many of the comfortable assumptions about the scope of risk management are now being challenged. The Institute of Risk Management's Richard Brookes looks at the evolving debate on best practice in risk management.

Engineering guide.

NIG Skandia has produced a booklet for brokers to assist their handling of engineering inspection bu...

Moving targets.

In the second of our series on customer loyalty, CMG's Eric Mawer and Richard Preston explain why this is an area where insurers' often miss the mark.

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