Claims
Insurance Covid-Cast episode 11: Loss adjusting during lockdown - and what the sector might look like post-pandemic
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are working from home, we brought together a group of senior loss adjusters and experts to discuss how their employers have adapted…
Post Claims Club Live Webinar: Handling claims in a digital age - how insurtechs are changing customer expectations at the moment of truth
In this live webinar session from 11:00am we will hear from - and have a chance to question - a number of people who manage claims on behalf of the new breed of insurtech start-ups; businesses looking to reinvent the customer journey from cradle-to-grave…
Post Claims Club Live: Digital claims management in the age of Coronavirus
Continuing the Post Claims Club Live digital event today we have a video focusing on the future of claims management, the adoption of new technology and ask what customers will demand from the claims process in the future
Post Claims Club Live: Covid-19 and the Future of Claims
Kicking off the Post Claims Club Live digital event today we have a podcast recording featuring experts and industry professionals analysing the impact of Covid-19 on claims operations.
Blog: The measure of indemnity in property damage loss?
Mike Ledgerton, head of major loss at Questgates, reflects on the Court of Appeal decision in Endurance Corporate Capital Ltd v Sartex Quilts & Textiles Ltd., which has potentially far reaching consequences to the measure of indemnity.
Allianz CFO outlines potential €1bn plus Covid-19 hit
Allianz could see a €1bn (£882m) or more hit from the coronavirus pandemic across property and casualty, Allianz group chief financial officer Giulio Terzariol has cautioned.
Airmic warns insurers of long-term damage to trust from Covid-19 crisis
John Ludlow, CEO of Airmic, has warned that the insurance industry is at a “critical juncture” due to the coranvirus crisis with member surveys suggesting the hardening market is already forcing businesses to look at alternative risk transfer options.
Allianz and LV's £68m weather hit edges first quarter COR above 101%
Allianz Holdings, comprising of LV General Insurance and Allianz Insurance, saw £68m in claims relating to storms and flooding in the first quarter of 2020 as Allianz unveiled a global property and casualty €400m (£351m) Covid-19 hit.
Insurance Covid-Cast episode 10: Newsmaker special with Bought By Many CEO Steven Mendel
In the latest Insurance Post and Insurance Age video cast brought to you while our journalists are working from home, we present the first in a series of newsmaker specials focusing on the people behind the lockdown headlines.
Blog: Tinnitus and minor whiplash claims – a cause for concern?
There is an increasing frequency with which tinnitus is appearing alongside minor whiplash injuries in road traffic accident claims. Catherine Burt, head of motor fraud at international law firm DAC Beachcroft, asks if insurers should be worried about…
180 years of Post: Tackling arson
Arson has been with us almost since the day humankind discovered fire. It has blighted every society and great civilisations have their own chapters entirely devoted to spectacular acts of arson – just think of the deranged Emperor Nero fiddling while…
Blog: How has lockdown affected policyholders requiring alternative accommodation?
Imagine being ‘locked down’ away from your own home; without all your personal belongings and in your ‘safe place’ – your home. Alisa Gold, marketing and business development co-ordinator at ICAB, explains that's the reality for thousands of…
The NED Blog: Covid-19 is not a solvency issue
Being a non-executive director of an insurance business is never boring but it’s fair to say that navigating the way through the current Covid-19 crisis is a completely new challenge and there are critical lessons that can be learnt from past crisis…
This Month: Putting the insurance industry under the microscope
This month we put the insurance industry under the microscope - looking into how much progress the Lloyd's market has made to bolster diversity and inclusion in the sector, the efforts taken to pay out business interruption claims and the industry's…
Lawyers warn against rushing a dual discount rate consultation
As investment returns drop due to coronavirus claimant and insurance lawyers have urged parties not to take a short-term view on the discount rate and a possible early review of a dual discount rate saying its a time for "stability and not disruption”.
AIG 58 Fenchurch Street fire claim against roofers and RSA gets go ahead
A judge has ruled in favour of AIG in its application to substitute the named claimant on its claim against roofers and RSA, allowing the property damage claim to go ahead.
RSA reports £25m hit after receiving 25,000 Covid-19 related claims
Insurer RSA has revealed it has received approximately 25,000 Covid-19 related claims, which will cost it an estimated £25m net of reinsurance.
Insurance Covid Cast Episode Nine: Could Tiger King Joe Exotic cut it as a fraud fighter or handle big cats at Lloyd’s?
In the latest Insurance Post and Insurance Age video cast brought to you while our journalists are in isolation lockdown we present first in an irregular series - Covid Culture Club - where we discuss things to watch and do at home.
Your ‘business as usual’ April digest
We understand that while it’s important to keep bringing you up to date and important news on the Covid-19 pandemic and its impact on the industry, it’s also critical, especially while homeworking, to know what's happening outside of this. With that in…
Crawford & Co's Andrew King on why Covid-19 means the role of risk manager has never been more important
The risk manager’s time has come as realisation dawns on how interconnected and vulnerable we all are in light of Covid-19. That is the view of Andrew King, head of Crawford Forensic Accounting Services UK & Ireland, who warns the spectre of large…
Direct Line saw motor claims slide 70% in April
Motor claims notifications fell 70% at insurer Direct Line Group in April compared to the same month in 2019, as drivers stayed indoors due to lockdown measures.
Direct Line standard BI policy wordings at ‘tight end’ of the industry: CEO Penny James
Direct Line Group CEO Penny James has said 99.5% of its business interruption customers have standard policies and the insurer believes the wording is “robust” enough that it will not be liable for coronavirus-related pay outs on these.
Hiscox predicts BI hit up to £250m
Hiscox has predicted its exposure to business interruption claims from Covid-19 could range from £10m to £250m net of reinsurance.
Insurance Covid-Cast episode eight: What is the insurance supply chain doing to keep the sector moving during the Covid-19 lockdown?
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we bought together a diverse group of businesses to discuss how the supply chain has forged deeper…