Q&A: Mona Barnes, Aon

Tom Luckham sits down with Aon’s chief claims officer Mona Barnes to discuss her new role, her career history and her plans for claims at Aon.

You started your career in the legal sector, how did you get into insurance? 

I certainly never expected to stay in insurance as long as I have.

Initially, I was an insurance litigator, which gave me a

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