Insurers wasting time and putting public at risk with fruitless CCTV requests
Exclusive: Claims handlers are badgering Traffic Scotland with requests for CCTV footage – but insurers may be pointlessly taking resources away from public safety matters.
Traffic Scotland, which provides traffic and travel information to Scottish road users, has urged insurers to rethink reaching out to its customer careline, with requests from claims handlers for CCTV
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