Spotlight: Open insurance: Restoring confidence and seizing opportunities post Covid-19
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The post Covid-19 insurance landscape is rapidly changing and insurers are increasingly aware that they must adjust and rethink in order to satisfy the needs of their customers and remain relevant. As a result, the pandemic may be the catalyst for innovation in insurance, leading to improved customer experience and personalisation, much of which is arguably long overdue.
Sara Costantini Managing director, Crif Decision SolutionsThe unprecedented circumstances of the virus have impacted both insurance consumer sentiment, buying
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