Interview: Lisa Bartlett, Crawford & Company

Lisa Bartlett 2020

Having spent her career working for brokers and then an insurer, Crawford & Company’s new UK and Ireland president Lisa Bartlett speaks to Jonathan Swift about why she has now thrown herself into claims management and loss adjusting, and how she is planning to upset the ‘status quo’

It is rare you hear a new boss describe themselves as unlucky. But that is exactly how Crawford UK & Ireland president Lisa Bartlett refers to herself – albeit jokingly – when quizzed about how she

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Was I too quick to write off loss adjusting start-ups?

Content Director’s View: Having concluded that loss adjusting start-ups are diminishing in numbers due to compliance, procurement and lack of market disruption content director Jonathan Swift revisits the question of what might help someone buck the trend, with a trio of founders who have each found a niche.

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