Blog: Insurers need to invest in handling subsidence claims
Insurers may not be saving that much money by cutting back on subsidence claims handling, notes Nick Turner, professional services director at Claims Consortium Group, arguing that triage and on-site inspections can help provide a smooth service and improve customer retention.
As claims handlers, we take careful note of the seasons. And as the buds of spring emerge then, so does subsidence.
So, I was interested to hear that in September, just before the onset of winter
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