Claims Club Asia: Finding the perfect approach
Ahead of the inaugural meeting on 23 May in Hong Kong of the Claims Club Asia, Willis's Neil Thomas, one of the Claims Club Asia advisory board members reflects on a recent claims resolution.
Sitting on a flight home from a recent claims job and sipping a celebratory glass of wine, I had a chance to reflect on what makes some claims work effectively and others go disastrously wrong.
The
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