Property Claims 2013: Insurers told to go Down Under

Matthew Scott

Insurers could boost the industry’s reputation by imitating the Australian model of working closer together to tackle catastrophic claims surges, according to John Pyall, head of Munich Re’s Great Lakes facilitated claims unit.

Pyall said the industry should learn from Australia, where insurers collaborate when a catastrophe has been declared by the authorities. Under the system, when a catastrophe is declared, members of

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